She helped calm his fight-or-flight response.
A Delta Air Lines flight attendant is being praised for her compassionate response to a passenger who was freaking out at 30,000 feet. The empathetic deed was captured by a fly-witness and uploaded to TikTok, where it amassed over 3.3 million views.
“This flight attendant was remarkable,” gushed the video’s poster in the caption. “The guy in front of me was having an anxiety attack, and she sat with him and talked him through it, absolutely amazing.”
The footage, taken on an undisclosed flight, shows the composed crew member kneeling in front of the nervous flyer as she walks him through some calming techniques.
“Close your eyes, breathe through your nose four times,” the crew member instructed while demonstrating the respiration method. “Now, very slowly let it out.”
The video went viral with many commenters lauding the air hostess’ attempt to relax the man’s turbulent nerves.
“What an amazing human,” said one impressed viewer, while another wrote, “as someone who has panic attacks I love this woman.”
It wasn’t long before word of her mile-high meditation therapy reached the woman’s family with a commenter claiming to be her son, writing, “That’s my mom! She’s been a flight attendant for years, but more than that, she’s always been someone who genuinely cares about people.”
“Helping others is just who she is so proud to see the world recognize that!” he added.
The video poster responded, “She was amazing! Kudos to your mom I told her on the flight how amazing she is. I hope she feels the love.”
Meanwhile, a fellow Delta flight attendant pledged to send the clip to their Atlanta base manager “so she can get recognition.”
Delta representatives told the Post, “The actions of this flight attendant represent the Delta Difference and are a perfect example of why our 100,000 employees are the best in the business at taking care of our customers every day.”
According to the Cleveland Clinic, around 25 million people adults in the US suffer from aerophobia or fear of flying.
Specific triggers entail everything from take-off and landing, thoughts about crashes or other disasters and, of course, turbulence.
These fears can prompt the person to avoid flying altogether or experience panic attacks before or during flights, as was the case with the aforementioned flyer.
In September, a Ryanair flight attendant shared tips on how nervous flyers can remain calm during turbulence.
These included using noise-canceling headphones, writing a list of exciting activities that’ll happen upon arrival, and employing breathing exercises.
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