An artificial intelligence (AI) pilot can impress in a controlled demonstration. Then employees try to use it with real customer records, restricted data, and systems that were never part of the test. For enterprises, that is where the harder work begins: making AI reliable enough for daily operations and valuable enough to justify its cost.

In Deloitte’s 2026 State of AI in the Enterprise survey, only 25% of respondents said they had moved at least 40% of their AI pilots into production. A pilot may avoid the fragmented data, access restrictions, and approval processes that a production system must handle. Those requirements can expose…

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