After a severed fiber optic cable disrupted thousands of flights to and from East Coast airports Monday, customers are entitled to a full refund under U.S. law, but they also have other options, Eric Napoli, chief legal officer at AirHelp, told Fox News Digital.
“Under U.S. domestic law on flights, the rules are that you’re entitled to a full cash refund,” Napoli explained.
“If you are flying to and from Europe and fall under European rules, if the cause of the delay is directly attributable to the airline, then you could be entitled to up to $700. In this case, this is completely outside of the airline’s control.
LAGUARDIA AIRPORT RUNWAY SHUT…
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