An Australian couple have wreaked havoc in China after overfilling their private spa and flooding their luxury hotel.
Graham Bernard and his wife Jodie were on their dream holiday when they booked a room at the five-star Iseya Panoramic Hotel in Chongqing.
Footage posted to social media shows the pair scrambling to help hotel staff remove buckets of water from the oversized tub, which was overflowing and “flooding lower floors.”
“We might have flooded downstairs with our big pool because we filled it up too much,” the couple said.
The “50 floors in the sky room” comes with panoramic views and its very own pool-sized bathtub, accompanied by a small sign warning to turn the taps off once it is full.
“We’d seen the hotel on TikTok and thought it looked incredible, so we made sure to get a room with a pool,” Graham, 49, told What’s The Jam.
The Sydney gym owner and his wife had left the room for the day, asking the hotel to fill the tub for them in the meantime.
“We came back, got our swimmers on, popped open a bottle of champagne and relaxed. Next minute, we’re getting texts about water and flooding,” he said.
Screenshots show a hotel staff member reaching out to Graham at around 7pm saying: “Excuse me, is there any bathtub water in your room?”
“Could you please turn off the water in the bathtub? There will be water leakage downstairs after it is full,” they added.
“We didn’t think we’d need to turn the water off in a wet-edge pool – we weren’t doing dive bombs or doing [anything] deliberately,” Graham said.
“Dramatically, the doorbell rang, and all of a sudden it felt like a CSI TV scene.”
The incident required the help of a manager and three cleaners, who promptly pointed out a sign in the local language indicating guests turn off the taps.
The clip, which has amassed over 16 million views, has left social media divided.
“Why would you think this is funny? I hope they charged you,” one viewer wrote.
“Ok this isn’t funny. Usually I’m all for antics but this is just inconveniencing so many people,” another said.
“So you guys started splashing around and making everyone else’s lives hell,” wrote a third.
Others were able to see the amusing side of the situation.
“This hotel room looks incredible! (Minus the faulty overflow drain, obviously)”, joked one viewer.
“That seems like a design flaw, there’s no way you could have known,” another said.
Graham revealed that staff later discovered the issue was due to a drain blockage and apologized for the trouble.
“They were great with us and apologized every time we saw them. And yes – we did use the bath again!”
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